Last updated: September 17, 2026
These terms describe how SoftBela subscriptions are priced, billed, renewed and cancelled. They complement the Terms of Service.
SoftBela is sold as a single plan at US$30 per month per business, with unlimited users and all modules included: appointments, online booking, point of sale, clients, staff, services, inventory, expenses, payments, invoices, loyalty, reports and multi-location. There are no per-user or per-module charges.
New organisations get a full-featured trial period with no card required. We remind you before the trial ends. If you do not subscribe, the workspace becomes read-only so nothing is lost, and you can still export your data.
The subscription is billed in advance and renews automatically each month on the same calendar day until you cancel. Payment can be made by card, by mobile money where available, or by bank transfer for annual arrangements. An invoice is issued for every charge and stored in your workspace.
Prices are shown excluding VAT and other local taxes, which are added where applicable. Charges in a currency other than your account currency are converted by your payment provider, which may add its own fee.
If a payment fails we retry over several days and notify you by email and inside the workspace. After 7 days past due, access may be limited to read-only; after 30 days the account can be suspended. Data is retained during suspension and restored as soon as payment succeeds.
We give at least 30 days' written notice before a price change affects your business. If you do not accept the new price you may cancel before it takes effect, and your final period stays at the old price.
You can cancel yourself in the workspace at any time, with no cancellation fee. Access continues until the end of the period already paid. After that you have 30 days to export clients, appointments, sales and invoices before deletion begins as described in the Privacy Policy.
An active subscription keeps your public booking page and marketplace listing online. When a subscription ends, those public pages are unpublished so clients are not shown availability you can no longer serve.
Write to us and a person will answer — we do not use automated replies for legal requests.
Registered office: SoftBela — 90 Rivonia Road, 2nd Floor, Webber Wentzel Building, Sandton, 2097, Wakkermans Office Tower Building, South Africa · (+27) 63 595 7929
