SoftBela

Cookie Policy

Last updated: September 17, 2026

SoftBela uses cookies and similar browser storage to keep you signed in, remember your preferences and keep the platform secure. This page lists what we set, why, and how long it lasts.

1. Strictly necessary

These cannot be switched off, because sign-in and security depend on them.

  • Session and refresh tokens that keep you authenticated (kept until you sign out or the session expires).
  • Security cookies that protect forms against cross-site request forgery.
  • Load balancing and attack protection cookies set by our hosting and CDN providers.

2. Preferences

Small values stored in your browser so the interface behaves the way you left it: chosen language (Portuguese, English, French or Spanish), light or dark theme, selected location and recent workspace filters. They typically last up to 12 months and contain no personal identifiers.

3. Analytics

Aggregated measurement of page views, device type and feature usage that tells us which parts of the product need work. Data is aggregated and never used to profile your clients or to build advertising audiences. Where consent is required by law, analytics load only after you accept.

4. No advertising cookies

SoftBela does not run advertising or cross-site tracking cookies, and does not share browsing data with ad networks or data brokers.

5. Managing your choices

You can delete or block cookies in your browser settings and withdraw analytics consent at any time. Blocking strictly necessary cookies will prevent sign-in and the point of sale from working. Questions can be sent to privacy@softbela.com.

Questions about this policy?

Write to us and a person will answer — we do not use automated replies for legal requests.

privacy@softbela.com

Registered office: SoftBela — 90 Rivonia Road, 2nd Floor, Webber Wentzel Building, Sandton, 2097, Wakkermans Office Tower Building, South Africa · (+27) 63 595 7929